Right of withdrawal

cancellation policy

A consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to his or her commercial nor his or her independent professional activity.

right of withdrawal

As a consumer, you have the legal right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of cancellation, you must notify us of your decision to cancel this contract by means of an unambiguous declaration (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form for this purpose, but this is not mandatory. To meet the cancellation deadline, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

"30-day money back"

Because we are confident in the quality of our products, we offer you the option of cancelling the contract within thirty days without giving any reason ("30 days money back"). Regarding the modalities of cancellation (start of the period, form of declaration), the provisions of the statutory right of cancellation apply accordingly.

consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. Customer satisfaction is our top priority. We therefore bear the cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts

  • for the supply of goods which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer
  • for the delivery of newspapers, magazines or illustrated magazines with the exception of subscription contracts.

sample cancellation form

If you want to cancel the contract, please fill out this form and send it back.

To Mr. Sigma

kontakt@mrsigma.de

Aweimer/Marouf/Wolters GbR

Werner Hellweg 51

44803 Bochum

Germany

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods

  • Order number:
  • Ordered on/received on (*):
  • Name of the consumer(s):
  • Address of the consumer(s):
  • Signature of the consumer(s) (only if notification is on paper):
  • Date:

(*) Delete as appropriate.

Source: Created with the cancellation policy generator of the Plutte law firm.