Frequently Asked Questions

We answer your questions:

 

Can I purchase the Mr. Sigma ® Wallet on other platforms?

No. We no longer sell the Mr. Sigma Wallet on Amazon.

 

Is shipping free? How long does shipping take?

Our standard shipping is free within Germany. Premium shipping (including shipment tracking) is subject to a charge.

We ship the goods within a few days with DHL. The shipping time is then 2-4 days.

Please also note our shipping information .

 

Do you ship internationally?

Due to high international demand, we now also ship our products internationally within the European Union with DHL. Please see your individual shipping rate in the checkout area.

 

Can I return the goods if I don't like them?

Yes, we offer a 30-day money-back guarantee in addition to the legal right of withdrawal. This means that you can withdraw from the contract within 30 days of receiving the goods without giving any reason. We are convinced of the quality of our products and want you to have enough time to decide on the Mr. Sigma wallet.

Please note our information on the right of withdrawal.

 

 How do I contact customer service?

You can reach customer service by email at kontakt@mrsigma.de. Alternatively, you can use our contact form. You can reach us quickly and personally in both ways.